About Us
Hangzhou Simett Intelligent Equipment Manufacturing Co., Ltd. is the Industry & Trade Company, located in the beautiful city of Hangzhou, Zhejiang Province. Our business covers manufacturing and selling the vertical, horizontal and gantry machining center, CNC surface grinding machine, drill press, CNC drill press, tapping machine, modular machine tool, laser cutting, welding, marking and inkjet printer equipment, chemical machinery and other related machinery and equipment. Our company consists of a group of professionals who love the machinery industry and have many years of relevant work experience. Our company adheres to the business philosophy of "Pursuit of Excellence, Satisfaction of Customers", striving to provide customers with high quality products and services, and create more value for customers.
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Office Building
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Casting Machining
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Fine Finishing
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Testing Center
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Assembly
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Storage
FAQ
1. Q: What is the MOQ of customization?
A: The MOQ for the drill press series is 200 units, and the MOQ for the tapping machine series is 50 units. Otherwise, there is no MOQ limit for customization of our other products.
2. Q: What types of customization services can you offer?
A: We can provide a series of customized service, such as equipment selection, process design solutions, and product trial processing.
3. Q: How do I place an order?
A: You can place an order and purchase from our official store on Alibaba.com. Besides, you can also click “Send Inquiry” or “Contact Us” button to discuss the content of the order with us by email.
4. Q: What is the production time of your machinery and equipment?
A: Typically, our branded products are in stock and ready to ship in about 15 days. And customized products are ready for shipment in approximately 30 days. The exact time will depend on the configuration requirements and the quantity of products you order.
5. Q: What are the manufacturing standards for your machinery and equipment?
A: All of our products meet the requirements of CE standards.
6. Q: What is your after-sales policy?
A: Our warranty is 1 year; we can provide free spare parts for quality problems within this year. At the same time, we have a professional after-sales team can provide you with telephone consultation, and we also provide professional staff to your local by face-to-face consultation paid services.
7. Q: What kind of packing method do you use for your machinery and equipment?
A: We pack in cartons and wood plywood. If you have special packing requirements, please contact us in time.
8. Q:After purchasing machinery and equipment, is there a corresponding tutorial for equipment installation?
When installing the equipment, you can first check our supporting manual, if you have any questions, you can contact us in time, we will provide you with telephone and video guidance.
9. Q: What is the recommended working temperature of your product?
A: Generally, between 10°C and 35°C.
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